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How Info-Tech Simplified HR for First Hydraulic & Industrial

First Hydraulic & Industrial is a Singapore-based supplier of hydraulic components and industrial equipment. Discover how Info-Tech streamlined leave management, attendance tracking, and payroll processing to reduce errors and improve day-to-day HR efficiency.

Info-Tech HRMS Customer Success Story
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Seamless Team Adoption

Intuitive platform enabled quick employee onboarding

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Paperless Leave & Payslip Access

Self-service replaced manual requests entirely

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Cleaner CPF Submissions

CPF workflows digitised and error-free

First Hydraulic & Industrial is a Singapore-based supplier specialising in hydraulic components, hoses, fittings, and industrial equipment. Serving clients across the manufacturing and engineering sectors, the company has built a reputation for reliable product sourcing and responsive service. As the business grew, First Hydraulic & Industrial recognised the need for a more efficient way to manage leave applications, attendance records, and monthly payroll.

Industry Engineering
Company Size 1 - 25

Info-Tech's HRMS software provided a seamless transition for our team. It’s user-friendly platform allowed employees to quickly adapt, improving efficiency across our HR operations.

Jimmy Ong HR Executive, First Hydraulic & Industrial
The Challenges

Manual Tracking Held Back Leave and Payroll Efficiency

First Hydraulic & Industrial managed much of their HR operations manually — from tracking employee leave balances to calculating overtime and compiling payroll each month. With no centralised system in place, these tasks were handled through a mix of paper records and ad-hoc processes that left room for errors.

Leave management was particularly time-consuming. Requests were submitted and tracked without a structured workflow, making it difficult to maintain accurate balances across the team. Overtime calculations required careful manual cross-referencing, adding to the administrative load on the HR function.

As these inefficiencies accumulated, the team recognised that the existing approach could not sustainably support the company's operations — and that a more structured HR system was overdue.

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INFO-TECH’s Solution

Leave, Attendance and Payroll Consolidated into One Seamless System

With Info-Tech's HRMS in place, First Hydraulic & Industrial moved their core HR functions onto a single digital platform. Attendance monitoring became straightforward, with accurate records feeding directly into payroll processing and removing the need for manual cross-referencing each month.

Employees gained access to self-service features for leave applications and payslip retrieval — reducing back-and-forth requests and freeing up HR time for more meaningful work. CPF submission workflows were also digitised, improving accuracy and ensuring compliance without additional administrative effort

The transition was notably smooth, with the team adapting quickly to the intuitive interface. With support from Info-Tech's implementation team, First Hydraulic & Industrial gained a reliable HR foundation that supports their operations as the business continues to grow.